OneTrip Support

Need help with OneTrip? We're here for you.

Contact Us

Email us at multimap12@proton.me

We typically respond within 24 hours.

Common Questions

How do I search for multiple places?

Type your places separated by commas in the search bar. For example: "Target, HEB, Costco". OneTrip will find all locations near you and show them on the map.

How does route optimization work?

After confirming your stops, tap "Optimize" to find the fastest route visiting all your stops. OneTrip calculates multiple route options — pick the one that works best for you.

How do I export my route?

On the Route Complete screen, choose your preferred navigation app (Google Maps, Apple Maps, Waze, or HERE WeGo) and tap to open it with your optimized route loaded.

How do I manage my subscription?

Go to Settings in the app, then tap "Manage Subscription". This will take you to your device's subscription management page where you can change or cancel your plan.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). Go to your device Settings > Subscriptions to cancel.